Responsible Gaming at bdt7 — Play Smart, Stay in Control

01 Our Commitment to Safe Play

bdt7 believes that a safe gambling environment is not a regulatory checkbox — it is the foundation of a sustainable and trustworthy platform. Our responsible gaming programme is woven into the design of the bdt7 platform, from the account registration flow through to the withdrawal process, with the aim of empowering every player to make informed, conscious decisions about their gambling activity.

Gambling on bdt7 — whether that is betting on the Bangladesh Tigers in a T20 World Cup match, spinning the reels on a Pragmatic Play slot, or joining a live dealer table from Evolution Gaming — should always be approached as recreational entertainment. The potential to win is part of the excitement, but every player must understand that gambling involves real financial risk. There is no strategy, system, or method that guarantees a profit over time.

bdt7's responsible gaming commitment covers three core pillars: prevention (tools and information to help players stay in control before problems develop), early intervention (monitoring and outreach when at-risk patterns are identified), and support (clear guidance and referral resources for players who need to step back). This page covers all three in full.

02 Age Restriction & Verification

bdt7 is strictly an adults-only platform. Players must be aged 18 years or older to register an account, make a deposit, or place any form of wager. This rule is absolute and applies to all players regardless of their location within Bangladesh, the payment method they use, or the type of game or market they wish to access.

Age Declaration at Registration

During the bdt7 registration process, every applicant is required to confirm that they are aged 18 or above. Providing a false declaration of age is a breach of bdt7's Terms & Conditions and will result in immediate account suspension, forfeiture of any balance, and reversal of all transactions where technically possible.

Know Your Customer (KYC) Age Verification

Before any withdrawal is processed, bdt7 requires players to complete our KYC verification process. This includes submitting a copy of a valid government-issued identity document — such as your National Identity Card (NID) or passport — that confirms both your identity and your date of birth. Accounts that cannot be verified as belonging to a person aged 18 or above will be suspended immediately and the matter referred for further investigation.

Protecting Minors

bdt7 strongly encourages parents and guardians who share devices with minors to use parental control software that blocks access to gambling websites. If you believe a minor has accessed or registered on bdt7, please contact our team immediately at [email protected]. We will investigate and act on all such reports as a matter of priority.

03 Recognising Problem Gambling

Problem gambling can develop gradually, and many people do not realise they have a problem until it has begun to significantly affect their finances, relationships, or mental wellbeing. Being able to recognise the early warning signs is an important step toward maintaining control.

Common Warning Signs

The following behaviours and patterns are commonly associated with problem gambling. They do not automatically indicate an addiction, but they are signals worth taking seriously and discussing with someone you trust or with a professional support service.

• Gambling with money that was set aside for essential expenses such as rent, bills, or food
• Chasing losses — continuing to bet in an attempt to recover money lost in previous sessions
• Lying to family members, friends, or colleagues about the amount of time or money spent on gambling
• Borrowing money specifically to fund gambling activity
• Feeling restless, irritable, or anxious when not gambling or when attempting to reduce gambling activity
• Gambling as a way to escape stress, anxiety, depression, or personal problems
• Neglecting work, family, social, or personal responsibilities because of time spent gambling
• Experiencing repeated unsuccessful attempts to cut back or stop gambling
• Spending increasing amounts of money to achieve the same level of excitement or satisfaction
• Feeling guilt or shame about gambling behaviour, but continuing despite these feelings

If you recognise three or more of these signs in your own behaviour, bdt7 strongly encourages you to make use of the self-exclusion or time-out tools described below, and to reach out to our support team or an independent counselling service for guidance. You do not need to be in crisis to seek help — acting early is always the better path.

04 Self-Assessment Checklist

The following questions are designed to help you honestly evaluate your relationship with gambling. Read each question carefully and answer truthfully — this checklist is for your benefit only and your responses are not recorded or shared with bdt7.

05 Deposit Limits

bdt7 provides every registered player with the ability to set a personal deposit limit on their account. Deposit limits are one of the most effective tools for preventing gambling from becoming financially harmful, because they place a hard boundary on the total amount of real money that can enter your account over a defined rolling period.

Available Limit Periods

• Daily Limit: A cap on total deposits within any rolling 24-hour period.
• Weekly Limit: A cap on total deposits within any rolling 7-day period.
• Monthly Limit: A cap on total deposits within any rolling 30-day calendar period.

Deposit limits are set in Bangladeshi Taka (৳) and can be configured from your account settings panel. You can set multiple limits simultaneously — for example, a ৳2,000 daily limit combined with a ৳10,000 monthly limit.

Reducing and Increasing Limits

A reduction to an existing deposit limit takes effect immediately. You can lower your limit at any time and the new lower amount will apply to the current rolling period right away.

An increase to an existing deposit limit is subject to a mandatory 72-hour cooling-off period before it takes effect. This delay is a deliberate safeguard — it ensures that requests to raise a limit made during an emotional or impulsive moment do not immediately expose you to greater financial risk. If you have requested an increase and change your mind within 72 hours, you can cancel the request and your current limit will remain in place.

How to Set a Deposit Limit

• 1

  Log in to your bdt7 account using the bdt7 Login page.

• 2

  Navigate to Account Settings and select the Responsible Gaming tab.

• 3

  Select Deposit Limits, choose your preferred period (daily, weekly, or monthly), and enter your desired amount in ৳ BDT.

• 4

  Confirm your selection. The limit takes effect immediately and a confirmation will be sent to your registered email address or mobile number.

If you encounter any difficulty setting a deposit limit, contact [email protected] and our team will configure it on your behalf within one working day.

06 Time-Out Features

A time-out is a short-term break from gambling that allows you to step back, reflect, and re-evaluate your play habits without permanently closing your account. bdt7 offers flexible time-out periods designed to accommodate a range of situations — from a brief cooling-off after a frustrating session to a longer structured break during a stressful period in your personal life.

Available Time-Out Durations

• 24 Hours — a short reset after a difficult session
• 48 Hours — a weekend break or mid-week pause
• 7 Days — a full week away from the platform
• 30 Days — a structured monthly cooling-off period

What Happens During a Time-Out

During an active time-out period, all deposit and wagering functionality on your bdt7 account is suspended. You will not be able to place bets, join live dealer tables, spin slot reels, or make deposits via bKash, Nagad, Rocket, or any other payment method. Your account remains accessible in read-only mode, meaning you can still view your transaction history, betting records, and account balance.

Any pending bets placed before the time-out was activated will be settled normally in accordance with the relevant game or market rules. Any remaining balance in your account at the time of activation is held securely and remains available for withdrawal upon expiry of the time-out period.

Activating a Time-Out

Time-outs can be activated at any time from the Responsible Gaming section of your account settings, or by contacting [email protected] directly. Our support team can activate a time-out on your behalf within one hour of receiving your request. A time-out period, once active, cannot be shortened or cancelled early — this is a deliberate design choice to ensure the tool provides genuine, effective protection rather than a superficial pause.

07 Self-Exclusion

Self-exclusion is the most robust responsible gaming tool available on the bdt7 platform. It is intended for players who feel that their gambling is no longer under their control and who need a firm, extended commitment to stop. Unlike a time-out, self-exclusion locks your account for the entire elected period and cannot be reversed early under any circumstances.

Self-Exclusion Duration Options

• 3 Months — a short-term structured exclusion
• 6 Months — a medium-term break with time to build new habits
• 1 Year — a full annual exclusion for more serious concerns
• Permanent Closure — irreversible account closure with no option to return

What Self-Exclusion Covers

When a self-exclusion is active, your bdt7 account is fully locked. All deposit, betting, and casino gaming functions are disabled. bdt7 will also suppress any marketing emails, SMS messages, or promotional notifications directed to your registered contact details for the full duration of the exclusion period. Any balance remaining in your account at the point of exclusion will be refunded to your registered payment method within five working days.

How to Request Self-Exclusion

To initiate a self-exclusion, log in to your bdt7 account and navigate to Account Settings > Responsible Gaming > Self-Exclusion. Select your desired exclusion period and confirm your selection. Your account will be locked immediately and you will receive a confirmation email. Alternatively, you can request self-exclusion by contacting [email protected] — state your registered email address and your preferred exclusion period, and our team will implement the exclusion within one hour.

Returning After Self-Exclusion

For time-limited self-exclusions (3 months, 6 months, 1 year), your account will not be automatically reopened upon expiry. You must contact bdt7 support and request reactivation. Before reactivation, our team will invite you to confirm that you are comfortable returning to the platform and that you have considered setting new deposit limits or other protective controls. There is no pressure to reactivate — if you need more time, simply do not make the request and your account will remain closed indefinitely.

For permanent closure, the decision is irreversible. A permanently closed bdt7 account cannot be reopened, and a new account using the same personal details will not be approved. bdt7 takes permanent self-exclusion requests with the utmost seriousness as a commitment to long-term player welfare.

08 Getting Help & Support

If you feel that gambling is becoming a problem for you — or for someone you care about — reaching out is the most important step you can take. bdt7's support team is available to help you understand your options and to activate any protective tool on your account immediately, without judgment and in strict confidence.

Contact bdt7 Support

Our responsible gaming team can be reached at [email protected] at any time. Please include your registered account username or email address in your message and describe the type of assistance you need. All responsible gaming requests are treated as a priority and will receive a response within one working day (Bangladesh Standard Time, UTC+6).

What Our Support Team Can Do

• Immediately activate a time-out or self-exclusion on your account upon request
• Set or modify deposit limits or loss limits on your behalf
• Provide guidance on our responsible gaming tools and how to use them
• Assist with account closure if you decide you no longer wish to use the bdt7 platform
• Signpost independent external support services for problem gambling

Talking to Someone Independent

bdt7 recognises that some players may prefer to speak with an independent counsellor or support organisation rather than with the platform directly. If you are based in Bangladesh and are concerned about your gambling, we encourage you to speak with a trusted mental health professional, a family counsellor, or a financial advisor who can help you assess the impact of gambling on your life and develop a plan for moving forward.

You may also find it helpful to confide in a trusted family member or friend. In Bangladesh, close community and family networks are a significant source of support during difficult periods. Sharing your concerns with someone you trust can be the first step toward meaningful change.